Client Account Billing Services

The PeaceHealth Laboratories Client Accounts team of caregivers helps clients analyze and understand their invoices, obtain prices on testing and ensure billing information is correct.

Early each month, you'll receive monthly, itemized invoices for laboratory services we've completed for your patients in the previous month.

Payment on all testing for which clients are billed is due in full upon invoice receipt.  Payment must be made within 20 days from the invoice date billed. Charges outstanding after 90 days are subject to collection and laboratory services may be interrupted if your account is delinquent.

All charge adjustment requests must be submitted to PeaceHealth Laboratories within 45 days of the statement date. Any adjustment request received after 45 days will remain on the statement and you will be responsible for payment.

Clients may be charged for ordered services for which PeaceHealth Laboratories did not receive appropriate information for reimbursement, or for which payment was denied.

 

Questions about items on your bill should be directed to the Client Accounts team at the telephone number listed to the right.

Contact Information

8 a.m. to 5 p.m.. Weekdays
800-826-3616, option 3