PtProtect® Prompt Pay Program

Our PtProtect® pain medication monitoring program includes a 30-day prompt pay discount regardless of a patient’s insurance status. The discount may be applied to qualifying balance bills after insurance has been applied. It is also open to uninsured patients or to those with high deductible plans. 

How it works:

  1. Primary and secondary insurance plans are billed

  2. Patient receives a balance bill

  3. Patient contacts Patient Financial Services (800-826-3616, option 3) within 30 days of invoice date to inquire about the prompt pay discount

 This unique discount program is only available for balance bills on the PtProtect suite of tests. More information on billing policies for all testing can be found here