Drug Testing Client Services

Kelly & Fran
Contact Information
Hours: 7 a.m. – 5 p.m.
Monday-Friday
541-687-2134, ext. 8082
800-826-3616, ext. 8082
FX: 800-542-2927
PeaceHealth Laboratories’ Drug Testing Client Service staff is available to assist with most issues related to workplace and clinical drug testing programs. Key services include:
- Setting up accounts for new clients
- Discussing reporting methods
- Providing referrals to Third-Party Administrators (TPAs)
- Working with TPAs to set up their clients in PeaceHealth Laboratories’ Laboratory Information System (LIS)
- Handling orders for Chain of Custody (COC) forms and supplies
- Updating client names, addresses and contact information (note that such information must be provided in writing, and can be faxed)