Patient Billing

PtProtect® Prompt Pay Program

Our PtProtect® pain medication monitoring program includes a
30-day prompt pay discount regardless of a patient’s insurance status. The
discount may be applied to qualifying balance bills after insurance has been
applied. It is also open to uninsured patients or to those with high deductible
plans. 

How it works:

  1. Primary and secondary insurance plans
    are billed

  2. Patient receives a balance bill

  3. Patient contacts Patient Financial
    Services (800-826-3616, option 3) within 30 days of invoice date to inquire
    about the prompt pay discount

This unique discount program is only available for balance bills on the PtProtect suite of tests. More information on billing policies for all testing can be found here.